Q: Why doesn't Drill-Down Tally install after I download it?
A: If you did a [Save] instead of an [Open] in the dialog box prior to downloading
Drill-Down Tally 2007, you only did a copy file function to your computer.
You must locate the downloaded file ddtally.exe on your computer. Then double-click on
it to start the install process. The install process will automatically occur when you
click on [Open] in the dialog box before downloading Drill-Down Tally 2007.
Q: How many editions of Drill-Down Tally are there?
A: We currently have a Server Edition only.
Q: Can I use my own data to fully evaluate Drill-Down Tally 2007?
A: Yes, you certainly can. If a license is not found, Drill-Down Tally becomes a demo edition,
Drill-Down will only 'x' and '-9' out some values on your reports.
Besides this limitation you have a full version to evaluate Drill-Down Tally 2007. You can purchase
a license to remove the 'x' and '-9' values from your reports.
Q: Why does Drill-Down Tally show x's and -9's, but not my original data?
A: The demo build number 106 and greater will randomly replace some values on the report
with a x's or -9's. You have full functionality to Drill-Down Tally except for this limitation.
After you purchase a license and enter a valid key into Drill-Down Tally,
the x's or -9's will be removed. The license gives you have full functionality and access to all
your correct values on your printed reports.
Q: How can I tell if I have the latest version or update of Drill-Down Tally?
A: We usually enhance Drill-Down Tally on a monthly basis. So updates
(build xxx) are a vital part of keeping Drill-Down Tally alive and well.
You can tell your Drill-Down Tally build number by going to menu options
[Help] [About]. It will show Version 2007 (b xxx), where xxx is your current
installed build number. Please view our Release History
page for the latest release number of Drill-Down Tally 2007. If you do
not have this latest update get it now. We have recently added an easy 3 step
wizard to help any novice create a new report effortlessly.
Q: If I have a licenced version of Drill-Down Tally 2004 - 2006, how do I upgrade to version 2007?
Q: Will Drill-Down Tally 2007 work with other data files besides QuickBooks, ACT!, MS Access and MS Excel?
A: Yes, Drill-Down Tally can work directly with ODBC files (mySql, Sql Server ...) and
will work with most any type of database or application.
If your database or application is not listed under the one of the menu options
[File] [Gateway File Setup...]
file types, just let us know and we will attempt to link Drill-Down Tally to your data.
NOTE: We are always adding new database applications without any additional cost
to you. So please contact us with your request and we will do everything
possible to work with you. Our goal is to have you utilizing Drill-Down Tally as the one
report writer working with all your applications. Instead of learning a different report writer
for each application, you'll be able to call on Drill-Down Tally for most of your reporting needs.
Q: Why does Drill-Down Tally only seem to work with 100 records?
A: You are still working with sample records Drill-Down Tally starts out with. Click
the [RecordSet Filter] tab. Enter your filter criteria and then click on the [Query] button.
If you want to report on all records just click the [Query] button.
Q: Why does Drill-Down Tally not setup with password protected Excel file?
A: You must first open the file with Microsoft Excel before you setup a password protected Excel file. This is a
Microsoft requirement and not a Drill-Down Tally limitation.
Q: Can Drill-Down Tally print how the Drill-Down grid is displayed?
Q: Can anyone read my reports created with Drill-Down Tally 2007?
A: Yes, a license is not needed to read reports saved as a Snapshot report. Drill-Down Tally
only needs to be installed on the computer opening the report. You can always save your
report in the popular pdf format so you can put it on the internet for downloading.
Q: Does Drill-Down Tally 2007 allow changes to data in the database?
A: No, Drill-Down Tally is only a data analysis report writer.
Q: Will Drill-Down Tally 2007 work with QuickBooks Basic?
A: No, the maker of QuickBooks does not allow this, so we can not offer it to you. But you
can export your data to Microsoft Excel and setup a gateway file to the exported Excel file.
Q: I'm receiving error -2147417848 during the print preview?
A: Your computer has an incompatible version of an embedded control used to display the
print preview report. You can email us at
ddtally_support@intellirel.com
and we will explain your options to fix the problem.
Q: Can I distribute Drill-Down Tally as an embedded component within my application?
A: No, Drill-Down Tally is currently designed as a stand-alone product for end-users to design
their own ad-hoc reports. Drill-Down Tally's FlexMart is designed to distribute a set of data, not
a set of reports. This way the receiving party can design as many reports as they want from this data.
Q: What to do about a 3633 Can't load DLL: MSJET35.DLL error?
Q: Field 'App.AppSecMDWTestValue' cannot be a zero-length string.?
A: When setting up a Microsoft Access.mdb you get the error
Field 'App.AppSecMDWTestValue' cannot be a zero-length string. This is a bug fixed in build number 107.
Anyone with build number 100 through 106 should download the updated release.
Q: Why does it read "Demo Mode: 10 random records(s) deleted" after I filter my data?
A: The demo mode has two features that are crippled up to build number
105. You can not save your reports and we remove 10 random records from
your filtered recordset.
Your records are not deleted from your database. The records are only removed
from the filtered data, not your database. We regret if we
caused anyone any undue panic. It was not our intent to do so. We apologize
to anyone who took this badly worded message the wrong way.
We are changing the way the demo edition works. Build number 106
will only have one feature crippled. You will be able to save your reports in demo mode.
The new release will no longer remove records from your filtered recordset. You will now have
all records included, but a 'x' or '-9' will replace some values on the report.
When you purchase a license you have full functionality and access to all values
on your printed reports.
Q: What features would you like to see in future Drill-Down Tally 2007 updates or in a Drill-Down Tally upgrade?
Please fill out the form below and we'll be glad to reply (usually within 24 hours).
We honor your privacy and will not give or sell your information to anyone else.
